Terms & Conditions

By downloading, using the app, or confirming a booking, you agree to these terms and our Privacy Policy. If you do not agree, do not use the app.

The app lets you browse venues and book appointments and places. Browsing works without signing in; an account is required only when confirming a booking.

Your information must be accurate and you must use the app lawfully. Misusing the platform or manipulating bookings or prices is prohibited.

Ehgezly Shukran is a technology intermediary — we connect you with businesses and facilitate booking, payment, and reminders. Actual service quality (medical, sports, beauty, etc.) is the venue's responsibility, not HubWorks'.

You agree to attend at the scheduled time. Cancellation more than 24 hours ahead is free at most venues; after that, fees set by the business may apply. Repeated no-shows may restrict future bookings.

Cancellation and reschedule policies may vary by activity type — review venue details before confirming.

Available payment methods differ by venue. The platform is a booking intermediary; service quality is the venue's responsibility.

In-app payments are processed under the payment provider's terms. Eligible refunds return to the original payment method within 3–14 business days. Service disputes are resolved directly with the venue unless the law states otherwise.

You are responsible for keeping your account secure. Do not share verification codes or allow others to use your account.

We may suspend or terminate accounts that violate these terms. You may delete your account at any time from app settings.

Any review or note you submit must be honest and respectful. We may remove abusive or misleading content. Do not post others' personal information without consent.

By using the dashboard, you agree to provide accurate business information, manage availability and pricing, and respond to bookings within a reasonable time.

You are responsible for service quality and local compliance. Subscription or commission fees may apply per your plan. Cancelling or suspending your business account does not waive outstanding financial obligations.

Trademarks, design, and software are owned by 'HubWorks.AI' or its licensors. You may not copy or reverse-engineer the app without written permission.

We strive to keep the app available but do not guarantee uninterrupted service. The platform is not liable for indirect damages from venue delays, cancellations, or force majeure.

When downloading from the Apple App Store or Google Play, the relevant store terms also apply. Apple and Google are not parties to your agreement with us.

These terms are governed by the laws of the Arab Republic of Egypt. We aim to resolve disputes amicably via support within 14 days before legal action.

We may update these terms and will notify you in-app or by email for material changes. Continued use after an update means you accept the revised terms.